Consulting and Development

Audio Visual Installation Consultation — In addition to providing basic support for SPU conference rooms and other spaces with audio-visual technology, CIS also provides consulting and pricing services for new audio-visual installations throughout campus. 

Computer Deployment — SPU Faculty and Staff computers have a targeted hardware upgrade goal of every three to four years for laptop devices and every five years for desktop devices. 

Course Support — Course support at SPU is provided by the Educational Technology and Media (ETM) department.  Faculty are supported in terms of pedagogy, technology instruction, media storage, and asynchronous instruction.

HelpDesk — The CIS Helpdesk exists to serve the SPU community, specifically in relation to the technologies for academics and instruction, plus the business functions of the University.

On-Call Services — There are a few departments on campus that provide service 24 hours a day.  This includes the Office of Safety and Security, Computer and Information Systems, and Facilities.