2020 Campus Housing Technology

Welcome to campus housing at Seattle Pacific University! Make sure to take advantage of the many technology services that are available to you as a campus resident. Find information on those services below, and contact the CIS HelpDesk with any questions.

New to SPU?

We're excited to have you here! In preparation for your arrival to campus, check out our technology reference page here: New Students. For instructions specifically about getting your email set up and configured on all of your devices (computers, smartphones, tablets), see here: Email Client Configuration.

Campus WiFi and Networking

There is robust wireless internet throughout every residential building. Many students bring multiple devices to campus that will connect to the campus wireless network. Once connected and registered, devices can seamlessly roam throughout campus on the WiFi. Here is a quick guide to network connectivity in the residence halls and campus apartments:

Guest WiFi

Guest WiFi is available for parents, friends, and campus guests. Connect to the network ID called  SPU-Guests, then launch a web browser and follow the guest registration instructions. Guests must provide a valid, non-SPU email address or a text-messaging cell phone number for registration. Guest WiFi is bandwidth-limited. SPU students should use the network named SPU-Wireless for high speed internet access. Learn more here.

Campus Printing and Personal Printers

There are Multi-Function Printers (MFPs) available to you in many locations on campus. Each quarter you will receive credits to use towards printing and copying. We encourage all students to use these MFPs rather than bring a personal computer on campus.

If you do need a personal printer on campus, please know that wireless printers DO NOT WORK on the campus wireless network. Disable the wireless networking on your printer and use a USB cable (available at the SPU Bookstore or other stores) to connect to your computer.

For Information about on-campus printing and copying see: Student Printing

Cable TV Service

  • Cable TV is via the Comcast Xfinity On Campus streaming service only; wired cable service is no longer provided
  • Service is available to SPU students who live in campus housing units
    • Watch on select Apple and Android tablets and phones
    • Up to 20 hours of cloud-based DVR storage
  • Students who wish to watch Xfinity On Campus directly from their TVs: a Smart TV running the Xfinity On Campus app or an ethernet-based Roku device will be necessary
    • Apple TV and Google Chromecast will not work with Xfinity On Campus
  • Learn more here

CIS HelpDesk Support

Need help with Banner or logging in to Canvas? Computer running slowly or might have a virus? We're here to help!

Due to COVID-19 the HelpDesk is restricting in-person support to appointment-only. Phone and email support are available during our normal business hours. Please submit a ticket to request an appointment.

Submit a CIS HelpDesk Ticket

Email the CIS HelpDesk

Call the CIS HelpDesk: 206-281-2982

In-Person Support (By Appointment)

Please submit a ticket to request an in-person appointment. The CIS HelpDesk is located in Lower Marston Hall.

Office Hours

Monday-Friday: 7:30 AM to 5:00 PM

SPU will NEVER  ask you to send your login credentials or other personal/confidential information via email. Your account credentials should not be shared with anyone.