Welcome to new students and welcome back to returning students! We are so excited to have you at SPU. The team in CIS has updated over forty classrooms, upgraded systems and enhanced security over the summer in preparation for your return. Know that the CIS HelpDesk is here to support you with your technology as enter this new academic year. Please click on the links below for details and to see campus technology updates we want to share with you.

The CIS HelpDesk

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Need help with Banner or logging in to Canvas? Computer running slowly or might have a virus? We're here to help!

CIS Helpdesk Contact 

Submit a CIS Helpdesk Ticket
Email the CIS Helpdesk
Call the CIS Helpdesk: 206-281-2982

Office Hours

Lower Marston Hall

Summer Hours (through Sept. 27th)
Monday - Friday 8:00 AM to 5:00 PM 

Academic Hours (beginning Sept. 30)
Monday-Friday: 8:00 AM to 5:00 PM

Walk-in hours
Monday - Friday: 10:00 AM to 4:00 PM

Campus WiFi

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WiFi is available all across campus for students and their guests. For detailed instructions see Network and Internet.

• SPU Wireless Internet Access

Guest WiFi

Guest WiFi is available for parents, friends, and campus guests. Connect to the network ID called  SPU-Guests , then launch a web browser and follow the guest registration instructions. Guests must provide a valid, non-SPU email address or a text-messaging cell phone number for registration. Guest WiFi is bandwidth limited. SPU students should use the network named  SPU-Wireless  for high speed internet access.  Learn more here.

 

Open

McKinley Hall when the leaves are changing color.

• 1 The CIS HelpDesk
  • 1.1 CIS Helpdesk Contact 
  • 1.2 Office Hours
• 2 Campus WiFi
  • • 2.1.1 Guest WiFi
  • 2.2 Outdoor Wifi Locations
• 3 SPU Online Services 
• 4 Microsoft Office 365 for Education
  • 4.1 Your SPU Email
  • 4.2 Microsoft Teams
  • 4.3 OneDrive for Business
  • 4.4 Microsoft Office Suite
  • 4.5 More Office Apps
  • 4.6 Minecraft for Education
• 5 Printing and Copying
  • 5.1 Print Credits
• 6 Watch Out for Scams!
  • 6.1 Job Scams
  • 6.2 Phishing
  • 6.3 Password
• 7 Peer-to-Peer File Sharing and Copyright Compliance
• 8 Update Your Emergency Contacts and SPU Alert Info

Outdoor Wifi Locations

Outdoor WiFi locations are available in Tiffany Loop, Martin Square, and in front of the C-Store.

SPU Online Services 

All of your online services can be found by clicking on the  icon in the top right corner of any SPU webpage and navigating to the Students tab.

Microsoft Office 365 for Education

There are many Microsoft Office products available to you as an SPU student, including:

Printing and Copying

SPU provides a campus-wide printing/copying program for students. There are Multi-Function Printers (MFPs) located across campus for your use. You can submit print jobs via the web from on or off campus and print them from any MFP once arriving on campus.   You can also print directly from your computer or a USB flash-drive, copy, and scan to email.  Document scanning on the MFPs is free and does not require print credit.  Detailed instructions are posted at each MFP and on the CIS website: MFP Student Printing.

Print Credits

You receive print credits at the beginning of each quarter that accumulates through the academic school year as part of your Technology Fee.

• Students enrolled in 12 or more credits get $5.00 per quarter

• Students enrolled in 11 credits or less get $2.50 per quarter.

• When print credit has been used up, you can use Falcon Funds on your SPU ID Card for additional printing.

Watch Out for Scams!

While many illegitimate messages are filtered out of your inbox some may still get through. SPU will NEVER ask you to send or verify your login credentials or other personal/confidential information via email. Your account credentials should not be shared with anyone!

Peer-to-Peer File Sharing and Copyright Compliance

File sharing software that copies and distributes songs, movies, videos, games, and software applications without the permission of the owner is a Copyright Law violation that can subject you to criminal and civil liability. Content owners use technological means to track the file sharing of their intellectual property on the Internet. SPU is required by law to inform you if we are aware, you have violated copyright law and must provide your information to copyright owners for legal action if you do not cease illegal activity.  You are responsible for the activities of your computer when connected to the campus network. See Copyright Basics and DMCA Copyright Compliance / Peer-to-Peer File Sharing for more information about copyright compliance.

Update Your Emergency Contacts and SPU Alert Info

It is important to be made aware of campus emergencies in real-time, as information is available.

• SPU-Alert is the emergency alert system used to notify you of campus emergencies via text, email, and voice calls. We need your current contact information so that we can send you alerts during a campus emergency.

• Emergency Contact Information includes the contact details SPU should use in the event that an emergency situation happens to you.

The beginning of the school year is a great time to review and update your information. Log into the Banner Information System, go to the Personal Menu, update your information on the Emergency Alert System and Emergency Contact Information pages.