2018 Classroom Technology TechNote


Check Your Classroom Technology

In preparation for the start of the quarter CIS technicians have visited every instructional space and tested, tuned, and fixed any broken equipment.

We strongly encourage all faculty to test the technology resources in the classrooms they will use this quarter. Stop by your classroom; login to the podium computer; check for access to your MyDoc's folder or OneDrive for Business; do a quick run through of your presentation; test your specialized software; plug in your laptop if you plan to use it for class. If you spot any problems, please contact the CIS Help Desk at 206-281-2982, or help@spu.edu.

If you need a refresher on how to operate the podium PCs or other presenting technologies supplied, CIS is happy to schedule one-on-one training. Don't hesitate to call the HelpDesk for an appointment at 206-281-2982.

Classroom Support in An Emergency

Even with good preparation, it is always possible that some technology will not function as expected in the classroom. Our priority is to assist you if problems occur.

During CIS Office Hours -- we have a 10 minute emergency response standard for classroom emergencies. If you run into problems in your classroom, CALL THE CIS HELPDESK at 206-281-2982. We will do everything we can to provide assistance on the phone or immediately dispatch a technician to your room.

We want to hear of concerns before you confront them in a classroom crisis. If you experience trouble during a class period but can't wait for support, be sure and let us know about it later.

Please don't unplug, move the podium cables, or power off the equipment. Please return the podium equipment exactly how you found it before leaving the classroom.

Academic Software in Classrooms and Academic Labs

All classroom and lab computers have a broad range of software installed and configured -- but it's possible that we missed something. Please let us know AS SOON AS POSSIBLE about software needs. There is a testing and review process that is often required for new items, so please give us as much time as possible.

How to request new software for academic computers, or request an update to existing software.

VHS / DVD Removed from Classrooms

CIS has removed all VHS/DVD players from the classrooms around campus. If you have a VHS that you need to play, please work with ETM to have your media digitized.

CIS HelpDesk Support and Hours

Office Hours 
Monday - Friday 7:30 a.m. - 5:00 p.m.

Extended Hours
(Telephone, email and classroom support, office visits by appointment)
Monday - Thursday 5:00 p.m. - 9:00 p.m. 
Saturday 9:00 a.m. - 1:00 p.m.

SPU will NEVER ask you to send your login credentials or other personal/confidential information via email. Your account credentials should not be shared with anyone.