CIS Student Technology Blog

 Blog Archive

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Welcome to new students and welcome back to returning students! We are so excited to have you at SPU. Know that the CIS HelpDesk is here to support you with your technology needs as you enter this new academic year. Please click on the links below for details and to see campus technology updates we want to share with you.

The CIS HelpDesk


Need help with Banner or logging in to Canvas? Computer running slowly or might have a virus? We're here to help!

CIS Helpdesk Contact 

Submit a CIS Helpdesk Ticket
Email the CIS Helpdesk
Call the CIS Helpdesk: 206-281-2982

Office Hours

Lower Marston Hall

Summer Hours (through Sept. 9th)
Monday - Friday 8:00 AM to 5:00 PM 

Academic Hours (beginning Sept. 12)
In person support: Monday - Friday 10:00 AM to 4:00 PM

Dispatch, email and phone support: Monday - Friday 8:00 AM to 5:00 PM


The CIS HelpDesk is open for walk-ins, but for security reasons the doors are locked and accessible via your campus ID card.

Campus WiFi


WiFi is available all across campus for students and their guests. For detailed instructions see Network and Internet .

Guest WiFi

Guest WiFi is available for parents, friends, and campus guests. Connect to the network ID called  SPU-Guests , then launch a web browser and follow the guest registration instructions. Guests must provide a valid, non-SPU email address or a text-messaging cell phone number for registration. Guest WiFi is bandwidth-limited. SPU students should use the network named  SPU-Wireless  for high speed internet access.  Learn  more here .

Outdoor Wifi Locations

Outdoor WiFi locations are available in Tiffany Loop, Martin Square, and in front of the C-Store.

SPU Online Services 


All of your online services can be found by clicking on the  icon in the top right corner of of any SPU webpage and navigating to the  Students tab.

Microsoft Office 365 for Education



There are many Microsoft Office products available to you as an SPU student, including:


Your SPU Email

Check your SPU email frequently for important campus-wide communications and information from your professors about your classes.   See here  for help with configuring your  SPU email across all your devices (computers, tablets, phones, etc).

Microsoft Teams

Microsoft Teams is a great collaboration tool that all SPU students have access to. Instant message your classmates, host a study group online, share files, and more. See here for more information:   Study Groups In-Person and Online .

OneDrive for Business

As an SPU student you receive ample cloud storage space in OneDrive for Business. Your documents can be stored securely here and your account is accessible from any of your devices, on or off-campus. Documents can also be shared with others for group collaboration.   Learn more here .


Microsoft Office Suite

Current students may obtain the latest version of Microsoft Office for Windows or Mac through the Microsoft Student Advantage Program. There is no cost to install the software on up to 5 personal devices, including your computer (PC or Mac), tablet (iPad or Android), or mobile phone (iPhone or Android). The Office Suite provides powerful productivity tools including: Word, Excel, PowerPoint, OneDrive, and Outlook. Learn more here .


More Office Apps

In addition to the Microsoft Office Suite (Word, Excel, PowerPoint, OneDrive, and Outlook) there are numerous apps that are available for you to use, such as Lists, Project, Visio, Planner and more.  Log into your account to see what's available today .

Minecraft for Education

You have access to Minecraft at no additional cost through your SPU account. See here for more information.

Printing and Copying


SPU provides a campus-wide printing/copying program for students. There are Multi-Function Printers (MFPs)  located across campus for your use. You can submit print jobs via the web from on or off campus and print them from any MFP once arriving on campus.   You can also print directly from your computer or a USB flash-drive, copy, and scan to email.  Document scanning on the MFPs is free and does not require print credit.  Detailed instructions are posted at each MFP and on the CIS website:  MFP Student Printing.

Print Credits

You receive print credits at the beginning of each quarter that accumulates through the academic school year as part of your Technology Fee.

  • Students enrolled in 12 or more credits get $5.00 per quarter
  • Students enrolled in 11 credits or less get $2.50 per quarter.
  • When print credit has been used up, you can use Falcon Funds on your SPU ID Card for additional printing.

Watch Out for Scams!


While many illegitimate messages are filtered out of your inbox some may still get through. SPU will NEVER ask you to send or verify your login credentials or other personal/confidential information via email. Your account credentials should not be shared with anyone!

Job Scams     

You've probably already received several emails scam offering an employment opportunity from someone who appears to be associated with SPU. Please delete these messages and do not respond. All legitimate jobs at the university are posted on SPU's Handshake platform . Employers on Handshake are vetted to guarantee their trustworthiness.  Here is a blog post  with more information to help you identify and avoid employment scammers. If you have any questions about the legitimacy of an email message please forward it to   help@spu.edu. 

Phishing

Phishing scams often come in the form of email messages attempting to steal your username and password. PLEASE DO NOT reply to these messages or follow web links where you must confirm or enter your username and password.   If you have questions about the legitimacy of a message, please forward it to  help@spu.edu and we can assist. See this CyberSecurity Awareness Month blog post about phishing for additional information.

Peer-to-Peer File Sharing and Copyright Compliance


File sharing software that copies and distributes songs, movies, videos, games, and software applications without the permission of the owner is a Copyright Law violation that can subject you to criminal and civil liability. Content owners use technological means to track the file sharing of their intellectual property on the Internet. SPU is required by law to inform you if we are aware, you have violated copyright law and must provide your information to copyright owners for legal action if you do not cease illegal activity.  You are responsible for the activities of your computer when connected to the campus network. See Copyright Basics and  DMCA Copyright Compliance / Peer-to-Peer File Sharing for more information about copyright compliance.

Update Your Emergency Contacts and SPU Alert Info


It is important to be made aware of campus emergencies in real-time, as information is available.

  • SPU-Alert is the emergency alert system used to notify you of campus emergencies via text, email, and voice calls. We need your current contact information so that we can send you alerts during a campus emergency.
  • Emergency Contact Information includes the contact details SPU should use in the event that an emergency situation happens to you.

The beginning of the school year is a great time to review and update your information. Log into the  Banner Information System , go to the  Personal Menu , update your information on the   Emergency Alert System  and  Emergency Contact Information pages.

SPU will  NEVER  ask you to send your login credentials or other personal/confidential information via email.  Your account credentials should never be shared with anyone.

Welcome to campus housing at Seattle Pacific University! We hope you take advantage of the many technology services that are available to you as a campus resident. Find information on these services below and contact the CIS HelpDesk if you run into a problem or have any questions.

Are You New to SPU?


We're excited to have you here! In preparation for your arrival to campus, check out our technology reference page here: New Students . For instructions specifically about getting your email set up and configured on all of your devices (computers, smartphones, tablets), see here: Email Client Configuration .

Learn About WiFi and Internet Access


There is robust wireless internet throughout every residential building, and in many outdoor spaces. Many students bring multiple devices to campus that will connect to the campus wireless network. Once connected and registered, devices can seamlessly roam throughout campus on the WiFi. Here is a quick guide to network connectivity in the residence halls and campus apartments:

Personal wireless access points, WiFi range extenders, and network/wireless routers negatively impact the campus network and are NOT ALLOWED .

View of dorm room from entryway

Guest WiFi

Guest WiFi is available for parents, friends, and campus guests. Connect to the network ID called SPU-Guests , then launch a web browser and follow the guest registration instructions. Guests must provide a valid, non-SPU email address or a text-messaging cell phone number for registration. Guest WiFi is bandwidth-limited. SPU students should use the network named SPU-Wireless for high speed internet access. Learn more here .

Campus Printing and Personal Printers


There are Multi-Function Printers (MFPs) available to you in many locations on campus. Each quarter you will receive credits to use towards printing and copying. We encourage all students to use these MFPs rather than bring a personal printer on campus. If you do need a personal printer on campus, please know that your wireless printers will not work on the campus wireless network. Disable the wireless networking on your printer and use a USB cable (available at the SPU Bookstore or other stores) to connect to your computer.

For Information about on-campus printing and copying see: Student Printing


SPU will NEVER ask you to send your login credentials or other personal/confidential information via email. Your account credentials should not be shared with anyone.

You can champion Cybersecurity Awareness Month by practicing and sharing the information we share this month with your friends and family.  Each October, we try to raise awareness about digital security and empower everyone to protect their personal data from digital forms of crime.

Now in its 19th year, Cybersecurity Awareness Month continues to build momentum and impact.  It is co-led by the National Cybersecurity Alliance and the Cybersecurity and Infrastructure Agency (CISA).

This year’s theme is: See Yourself In Cyber – because while cybersecurity may seem like a complex subject, ultimately, it’s really all about people.

Upcoming Topics


Topics

Multifactor Authentication Everywhere

Whether it's as a part of your SPU account or your bank account, Multi-factor Authentication (MFA) is here to stay. While it's not a silver bullet against all cybersecurity threats (and we still need to be on the watch for "phishy" behavior), it's a simple measure that should be enabled anywhere it is available.

Multi-factor Authentication is a process by which you use a second "factor" to login to an online account, in addition to the username and password you already know. This second factor is most often "something you have", and can be a device with a registered application, a phone number to receive calls or texts, or a dedicated security token that generates an authentication code.

SPU is finishing up its migration of all "@spu.edu" accounts to MFA this Fall using Azure MFA (if you haven't enrolled already, do so now!). This means that all logins used to access SPU systems will be afforded this protection and our accounts and systems will be more secure. Importantly, this will also help prevent bad actors from using a compromised account to bombard campus inboxes with phishing or scamming attempts.

Do your part and set up MFA both here at SPU and anywhere else you have the option of doing so!

Getting set up with a Password Manager

Last week we talked about the importance of using Multi-factor Authentication Everywhere and how it can help protect you against cybersecurity threats.  This week we’re focused on your password and how you can protect yourself by setting up a Password Manager!

Most people tend to use easy to remember passwords, but those are also easily guessed and are thus weak to cyber-attacks.  If you use the same password for your email, bank, social media, and healthcare accounts, an identity thief who found your login info on the dark web would be able to access all kinds of sensitive information with a single username and password.

What are the Benefits of a Password Manager?

Individuals and businesses may find password managers useful in several circumstances:

  • They can generate secure passwords for you.
    Many password managers will prompt you with an automatically generated secure password whenever you create a new account through an app or website. These passwords tend to be long blends of letters, numbers, and special characters. If you opt to use a suggested password, the manager will automatically store it for you.
  • They can save time. While keeping all your login information safe is certainly a plus, a password manager can also store and auto-fill information like your address, phone number, and credit card. Online shopping just got a lot easier!
  • They protect your identity. If a criminal can guess one of your passwords, they’ll try to access more of your accounts by trying that same password in other commonly used websites. But if you’re using unique passwords, they may not be able to gain access to your other accounts. While a password manager isn’t foolproof, it does provide an extra layer of security.
  • They can let you know about phishing sites. Phishing and spear phishing websites are scams that spoof legitimate websites. While they may look like the real deal, their goal is to steal your login information and commit fraud. A password manager can offer protection from phishing sites because each username and password is tied to a specific URL. Even if you visit a phishing site, your login information won’t autofill because the URL doesn’t match the one saved in the password manager. This might give you pause before you enter your personal information and keep a criminal from stealing your personal information.

Apart from using a service or app to manage your login information, other steps that you can take to keep your information safe include not reusing passwords and creating strong, unique passwords for each website or application you log into.

What password manager should I adopt?

There are many password managers to choose from, how do I pick a good one? Checking reviews from reputable sources, like Wired or CNET will help you identify a password manager that will meet your needs.  Some commonly used Password Managers are: 1Password, Bitwarden, LastPass, and many others.

Additional Resources

Looking for more information about how password managers work?  Check out the following resources.

Colby, C., Hodge, R., Tomascheck, A., October 2022. Best password manager to use for 2022. https://www.cnet.com/tech/services-and-software/best-password-manager/. Retrieved October, 2022.

Gilbertson, S. August 2022.  The best password managers to secure your digital life. Wired. https://www.wired.com/story/best-password-managers/. Retrieved on October, 2022.

National Cybersecurity Alliance. May 2022. Online safety + Privacy basics: Passwords. https://staysafeonline.org/online-safety-privacy-basics/passwords-securing-accounts/. Retrieved October 2022.

National Cybersecurity Alliance. September 2022. Online safety + Privacy basics: Password managers. https://staysafeonline.org/online-safety-privacy-basics/password-managers/. Retrieved October 2022.

Identifying Malicious Emails

If you’ve been following along with our weekly Cybersecurity Awareness posts, by now you have MFA enabled on your accounts and a password manager set up to store all your passwords. Those tools help to secure your account, but malicious actors have other ways to steal data or defraud users.

Since the start of October, Microsoft has flagged 125,766 emails sent to SPU addresses as either phishing attempts, fraud, or malware. Can you distinguish between the different types?

  • Phishing emails attempt to steal your account credentials.
  • Fraud emails attempt to steal money from you. These can be emails such as:
    • Requests gift cards that will be “paid back right away”
    • Help wanted postings that require you to send money before they can hire you
  • Malware emails contain attachments that install malicious programs on your system when opened.

The large majority of attempts like those mentioned above are automatically blocked by safeguards CIS has implemented in SPU’s systems. But for those that make it through, here are some steps you can take to protect yourself:

  1. Take a few seconds to reread and review the email (answering yes to any of the following questions increases the chances the email is a phishing attempt).
    1. Is the offer too good to be true?
    2. Is the sender asking you to send them personal information and/or money?
    3. Is the language urgent or threatening permanent loss of access?
    4. Is the greeting generic or ambiguous?
    5. Is the request in the email a strange business request, especially from that particular sender?
  2. Confirm the sender of the email.
    1. Hover over the display name of the email to review the address from which it was sent. Does the address match the supposed sender of the email?
    2. Beware of email addresses that are very similar looking to valid addresses such as: pavpal.com vs paypal.com or anazon.com vs amazon.com
  3. Never click links in suspicious emails.
    1. Never use a link in the email to contact the sender. Call them using contact information on their website instead, to confirm whether or not the emailed request is valid.
  4. Don’t open attachments from non-trusted senders.
    1. Opening attachments risks installing malware on your computer. Once installed, the malware can quickly propagate out to other areas of our network and infect the entire system.
  5. Contact CIS if you still have questions.
    1. If you receive an email that passes all of the above checks but still seems suspect to you, contact CIS (help@spu.edu) and ask us to review it. We have additional tools and resources we can use to attempt to confirm its validity.

Managing your Software

In our last installment for Cybersecurity Awareness, we’re focusing on software updates.  Often, when we think about software updates, we think about our computer and our phone, but there’s more to updates than just those devices. 

The key things to remember about software updates are:

  • Update often
    New patches come out on a regular basis and there will be new vulnerabilities. The longer you wait, the more vulnerable you and your data are to bad actors.
  • Automate it whenever possible
    With the number of devices and applications out there that we each use, it can be hard to keep track of updates. This is where automation comes into play.  Sometimes, your devices and applications can keep themselves updated, taking some of the burden off you to remember to do this.
  • Replace or upgrade unsupported software and hardware
    Hardware and/or software that is no longer supported and receiving updates can be problematic because there won’t be patches to protect the system and your information from new attacks and vulnerabilities. Where possible, upgrade or stop connecting the older devices to the internet to keep yourself and your data safe.
  • Every device that connects to the internet should be updated.
    This includes your home router, smart devices used at home like security cameras and doorbells, Bluetooth deadbolt setups, car software, TV’s and more! If your system is online, we recommend keeping up with the updates!

We’re at the end of Cybersecurity Awareness month, but we hope by sharing these resources with you, that you will have the tools and information necessary to make informed decisions when using the Internet.


Welcome to new students and welcome back to returning students! We are are so excited to have you at SPU. The team in CIS has updated over forty classrooms, upgraded systems and enhanced security over the summer in preparation for your return. Know that the CIS HelpDesk is here to support you with your technology as enter this new academic year. Please click on the links below for details and to see campus technology updates we want to share with you.

The CIS HelpDesk


Need help with Banner or logging in to Canvas? Computer running slowly or might have a virus? We're here to help!

CIS Helpdesk Contact 

Submit a CIS Helpdesk Ticket
Email the CIS Helpdesk
Call the CIS Helpdesk: 206-281-2982

Office Hours

Lower Marston Hall

Summer Hours (through Sept. 9th)
Monday - Friday 8:00 AM to 5:00 PM 

Academic Hours (beginning Sept. 12)
Monday-Friday: 7:30 AM to 5:00 PM

Extended Hours
Monday - Thursday: 5:00 PM to 9:00 PM
Saturday: 9:00 AM to 1:00 PM


The CIS HelpDesk is open for walk-ins, but for security reasons the doors are locked and accessible via your campus ID card.

Multi-Factor Authentication


Azure MFA is a multi-factor authentication method from Microsoft currently being rolled out for all SPU students. Azure MFA protects SPU accounts against unauthorized logins by requiring an additional authorization layer in addition to a username and password. This helps protect your sensitive information from hackers and also protects the campus community by securing your account. You can learn more about Azure MFA at SPU on the CIS Technology Blog .

We encourage students to enroll in MFA as soon as it is convenient to do so rather than waiting until it becomes required in mid-October. To do so, please see the following pages:

Campus WiFi


WiFi is available all across campus for students and their guests. For detailed instructions see Network and Internet .

Guest WiFi

Guest WiFi is available for parents, friends, and campus guests. Connect to the network ID called  SPU-Guests , then launch a web browser and follow the guest registration instructions. Guests must provide a valid, non-SPU email address or a text-messaging cell phone number for registration. Guest WiFi is bandwidth-limited. SPU students should use the network named  SPU-Wireless  for high speed internet access.  Learn  more here .

Outdoor Wifi Locations

Outdoor WiFi locations are available in Tiffany Loop, Martin Square, and in front of the C-Store.

SPU Online Services 


All of your online services can be found by clicking on the   icon in the top right corner of of any SPU webpage and navigating to the  Students tab.

Microsoft Office 365 for Education


There are many Microsoft Office products available to you as an SPU student, including:

Your SPU Email

Check your SPU email frequently for important campus-wide communications and information from your professors about your classes.   See here  for help with configuring your  SPU email across all your devices (computers, tablets, phones, etc).

Microsoft Teams

Microsoft Teams is a great collaboration tool that all SPU students have access to. Instant message your classmates, host a study group online, share files, and more. See here for more information:   Study Groups In-Person and Online .

OneDrive for Business

As an SPU student you receive 1 TB (terabyte) of cloud storage space in OneDrive for Business. Your documents can be stored securely here and your account is accessible from any of your devices, on or off-campus. Documents can also be shared with others for group collaboration.   Learn more here .


Microsoft Office Suite

Current students may obtain the latest version of Microsoft Office for Windows or Mac through the Microsoft Student Advantage Program. There is no cost to install the software on up to 5 personal devices, including your computer (PC or Mac), tablet (iPad or Android), or mobile phone (iPhone or Android). The Office Suite provides powerful productivity tools including: Word, Excel, PowerPoint, OneDrive, and Outlook. Learn more here .


More Office Apps

In addition to the Microsoft Office Suite (Word, Excel, PowerPoint, OneDrive, and Outlook) there are numerous apps that are available for you to use, such as Lists, Project, Visio, Planner and more.  Log into your account to see what's available today .

Minecraft for Education

You have access to Minecraft at no additional cost through your SPU account. See here for more information.

Printing and Copying


SPU provides a campus-wide printing/copying program for students. There are Multi-Function Printers (MFPs)  located across campus for your use. You can submit print jobs via the web from on or off campus and print them from any MFP once arriving on campus.   You can also print directly from your computer or a USB flash-drive, copy, and scan to email.  Document scanning on the MFPs is free and does not require print credit.  Detailed instructions are posted at each MFP and on the CIS website:  MFP Student Printing.

Print Credits

You receive print credits at the beginning of each quarter that accumulates through the academic school year as part of your Technology Fee.

  • Students enrolled in 12 or more credits get $5.00 per quarter
  • Students enrolled in 11 credits or less get $2.50 per quarter.
  • When print credit has been used up, you can use Falcon Funds on your SPU ID Card for additional printing.

Watch Out for Scams!


While many illegitimate messages are filtered out of your inbox some may still get through. SPU will NEVER ask you to send or verify your login credentials or other personal/confidential information via email. Your account credentials should not be shared with anyone!

Job Scams

You've probably already received several emails scam offering an employment opportunity from someone who appears to be associated with SPU. Please delete these messages and do not respond. All legitimate jobs at the university are posted on SPU's Handshake platform . Employers on Handshake are vetted to guarantee their trustworthiness.  Here is a blog post  with more information to help you identify and avoid employment scammers. If you have any questions about the legitimacy of an email message please forward it to   help@spu.edu. 

Phishing

Phishing scams often come in the form of email messages attempting to steal your username and password. PLEASE DO NOT reply to these messages or follow web links where you must confirm or enter your username and password.   If you have questions about the legitimacy of a message, please forward it to  help@spu.edu and we can assist. See this CyberSecurity Awareness Month blog post about phishing for additional information.

Peer-to-Peer File Sharing and Copyright Compliance


File sharing software that copies and distributes songs, movies, videos, games, and software applications without the permission of the owner is a Copyright Law violation that can subject you to criminal and civil liability. Content owners use technological means to track the file sharing of their intellectual property on the Internet. SPU is required by law to inform you if we are aware, you have violated copyright law and must provide your information to copyright owners for legal action if you do not cease illegal activity.  You are responsible for the activities of your computer when connected to the campus network. See Copyright Basics and  DMCA Copyright Compliance / Peer-to-Peer File Sharing for more information about copyright compliance.

Update Your Emergency Contacts and SPU Alert Info


It is important to be made aware of campus emergencies in real-time, as information is available.

  • SPU-Alert is the emergency alert system used to notify you of campus emergencies via text, email, and voice calls. We need your current contact information so that we can send you alerts during a campus emergency.
  • Emergency Contact Information includes the contact details SPU should use in the event that an emergency situation happens to you.

The beginning of the school year is a great time to review and update your information. Log into the  Banner Information System , go to the  Personal Menu , update your information on the   Emergency Alert System  and  Emergency Contact Information pages.

SPU will  NEVER  ask you to send your login credentials or other personal/confidential information via email.  Your account credentials should never be shared with anyone.

Welcome to campus housing at Seattle Pacific University! We hope you take advantage of the many technology services that are available to you as a campus resident. Find information on these services below and contact the CIS HelpDesk if you run into a problem or have any questions.

Are You New to SPU?


We're excited to have you here! In preparation for your arrival to campus, check out our technology reference page here: New Students . For instructions specifically about getting your email set up and configured on all of your devices (computers, smartphones, tablets), see here:  Email Client Configuration .

Learn About WiFi and Internet Access


There is robust wireless internet throughout every residential building, and in many outdoor spaces. Many students bring multiple devices to campus that will connect to the campus wireless network. Once connected and registered, devices can seamlessly roam throughout campus on the WiFi. Here is a quick guide to network connectivity in the residence halls and campus apartments:

Personal wireless access points, WiFi range extenders, and network/wireless routers negatively impact the campus network and are NOT ALLOWED .

Guest WiFi

Guest WiFi is available for parents, friends, and campus guests. Connect to the network ID called  SPU-Guests , then launch a web browser and follow the guest registration instructions. Guests must provide a valid, non-SPU email address or a text-messaging cell phone number for registration. Guest WiFi is bandwidth-limited. SPU students should use the network named  SPU-Wireless  for high speed internet access.  Learn  more here .

Campus Printing and Personal Printers


There are Multi-Function Printers (MFPs) available to you in many locations on campus. Each quarter you will receive credits to use towards printing and copying. We encourage all students to use these MFPs rather than bring a personal printer on campus. If you do need a personal printer on campus, please know that your wireless printers will not work on the campus wireless network Disable the wireless networking on your printer and use a USB cable (available at the SPU Bookstore or other stores) to connect to your computer.

For Information about on-campus printing and copying see:  Student Printing

Cable TV Service


Campus cable TV service is available in dorm lounges and in some common spaces on campus.  Campus wide cable TV for students was canceled due to extremely low demand as most residents have shifted to other streaming platforms.  The savings were used to offset rising housing costs.  If you'd like cable TV services there are several streaming options available.  See Campus TV for details.  


SPU will NEVER  ask you to send your login credentials or other personal/confidential information via email. Your account credentials should not be shared with anyone.

SPU Moves to Azure MFA

As part of our ongoing efforts to better protect campus and reduce administrative costs, CIS has licensed Microsoft's Azure Multi-Factor Authentication (MFA) for all current Duo 2FA users and all Students at a lower cost than our current Employee-only coverage through Duo.

Extending this service to campus is both a best practice and will greatly reduce the number of compromised SPU student accounts, consequently decreasing the number of phishing emails sent to others from within the SPU community.

Topics

Migration Timeline

  • Pilot (Jan-Apr): CIS staff and several dozen pilot-users from around campus have already migrated to Azure MFA and have been using it to login to campus systems since as early as January 2022.
  • Current User Opt-in (April 18): Starting today all current Duo Users are eligible to migrate to Azure MFA at a time convenient to them.

Instructions on how to enroll can be found here: Enrolling In Azure MFA.

  • Current User Migration Deadlines (April 25-May 27): Starting next week all users that have not yet migrated will begin to be placed in a phased migration cohort. Each cohort will have two weeks to migrate before being required to do so. As soon as you are placed in a cohort you will begin to see a notification reminding you of your deadline for migrating each time you log in to an online SPU system.
  • Current & Incoming Students (Summer/Fall 2022): Migration of the general student body will begin as an opt-in process around the start of Summer Quarter (for all current and incoming students) and we aim to conclude setup of all students in the weeks following the start of Fall Quarter. Many current students will already have this protection by virtue of being a Student Employee.
  • Alumni and other populations (Summer/Fall 2022): Migration of other accounts to Azure MFA will take place during Summer and Fall, with all accounts being migrated prior to the end of 2022.

Azure Multi-Factor Authentication (MFA)

Multi-factor authentication has been in use at SPU since 2018 and adds the requirement of having "something you have" (e.g.: a registered phone), in addition to "something you know" (e.g.: SPU username and password) in order to login to your SPU account. This added layer of protection ensures that even if an account credential is compromised, a malicious actor cannot gain access to your SPU account without both authentication factors, and your access to sensitive student data as well as any personal data is safeguarded. Since rolling this service out to campus employees, we've had zero compromised accounts among those users.

Azure MFA is the MFA service offered by Microsoft and is part of our ongoing campus license to Microsoft 365 online services. By tying our MFA provider in with our campus licensing, we are able to provide this protection to all campus user accounts and reduce the number of systems SPU uses.

The primary authentication method recommended is the Authenticator App available on Android and Apple devices. This simple app allows you easily authenticate a login by pushing a notification to your device each time you log in to an SPU service from a new device or internet browser.

Podium Retirement

Effective this morning, the "podium" login account has been retired from use at SPU. This was an account primarily used by external and conference guests to present content on SPU-managed devices, but some employees have used it for non-sensitive tasks on SPU-managed devices as well. With the advent of Azure MFA, use of this account (in conjunction with accessing SPU services) could result in a security hole for that user's account. As such, this account needs to be officially retired. If you are aware of any user that previously used this account, please let them know that they will need to login with their SPU credential on all campus systems. If you are working with an external group that needs access to an SPU-managed workstation, please contact the CIS HelpDesk for assistance.