Remote Computer Access for FacStaff

Owned by Karl Law
Last updated: Jan 19, 2024 by Daniel Adebayo

Citrix Access Deprecated

As of 12/21/2023, Citrix access has been deprecated. For remote access needs, please use either regular remote desktop connection or the method detailed below.

Overview

Occasionally, faculty and staff require access to software or folder locations not available on the device they are currently using. For these situations, remote computer access has been set up.


Connection Instructions

  1. For your first time, Install the Remote Desktop Client
  2. Navigate to https://remoteaccess.labstats.com/SPU-Fac-Staff
  3. Select a computer from the list
  4. Click the Download button and open the file in your Remote Desktop tool
    1. You may need to open the downloaded file manually or send it to the Remote Desktop app on a mobile device
  5. Logging-On: use your SPU username, not your full SPU email address
    1. Authenticate MFA with the Microsoft Authenticator app since this resource specifically requires the application push. 
    2. Allow access to microphone and camera, if desired/needed
    3. Your Remote Desktop tool has other settings, such as screen size that you may which to change before connecting
  6. Logging-Off: You do not need to log off to disconnect, simply just close the window to log out and allow other users to access the device. 



How to Install the Remote Desktop Client

To access the remote lab computers, you need to install the Microsoft Remote Desktop Client.  See the instructions below for specific devices.

Computers

Other Devices

Windows PC

  • Windows computers have the Remote Desktop Connection app pre-installed.

Apple Mac 

*Click here for specific Microsoft Remote Desktop configuration instructions.

Chromebook

  1. From the bottom right of your screen, open the Quick Settings Panel
  2. Click the Settings icon
  3. Scroll down until the Google Play Store option is present. Next to it should be a button labeled Turn On
  4. Click the Turn On button
  5. When the terms of service appear, scroll through and click Accept.
  6. Search for Microsoft Remote Desktop in the search bar and click to install

Android

Apple iPad / iPhone