How to (Self Help) Doc's

Owned by Reafs, Jay
Last updated: Sep 06, 2023
1 min read

Overview

The CIS HelpDesk How to Doc's provides a place where you can:

  • Find helpful documentation on common issues.
  • Allow the customer to fix their own issues




The portal is part of Jira Service Desk, launched in 2019. This allows us to improve our services to the SPU community through better request tracking, improved communications, and integration with the SPU Wiki.