...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
| Note |
|---|
If you need help with Respondus Browser Lockdown or Monitor, go to the Respondus LockDown Browser & Monitor and FAQ's about LockDown Browser pages. |
Canvas Questions
How do I navigate through Canvas?
View the navigating Canvas web pages for more information: Dashboard & Global Navigation
How do I submit my assignment?
How do I take a quiz in Canvas?
How do I get my assignment feedback and grade?
What should I do if I have problems accessing my course?
If you have problems accessing your course or specific parts of your course, please do the following:
- Check the Tips and Troubleshooting for Students wiki page. This helps to make sure your computer or mobile device isn't having an issue.
- Contact your instructor - it may be that the content isn't available yet or they haven't published something.
- Use the Help Menu
in Canvas to submit a ticket. SPU staff will follow up to help resolve your issue.
Zoom Questions
How do I join a Zoom meeting?
Please follow the link Join a Zoom meeting
Do I need to install Zoom?
You do not have to have a Zoom account to attend a Zoom meeting or interview. However, some instructors may have set up meetings to only be available to SPU users.
You will be prompted to download the software, once you have clicked on the link that you have been provided.
...
...
Join a Zoom Test Meeting (found by clicking here) to confirm your computer or device's capabilities.
- In your test meeting, practice using the Zoom features listed below under "Views to Choose From" and "The Zoom Menu."
- Contact SPU's CIS Help Desk!to resolve any technical issues if your test meeting fails.
...
How do I record a meeting?
...
...
...
...
...
How can I join a breakout room?
The host will need to invite you to join the breakout room. Click Join. If you choose Later, you can join by clicking the Join Breakout Room option in your meeting controls. Click Join breakout room. You will have access to full controls similar to the meeting.
How can i quickly communicate with other students?
You can use Zoom chat. In your controls at the bottom window, click Chat. If you are on a mobile device, tap Participants, then Chat. The chat window will open on the right side of your screen if you are not in full screen mode.You can type your message into the chat window and press Enter to send your message.
...
Can meeting participant annotate in a shared screen?
Yes, you can use annotate as a participant in your meeting. Example: When your faculty asks you to mark or write something on the screen you can use this feature. Click Here! to learn more about this.
What should I do if I have problems with Zoom?
If you have trouble with Zoom, see the CIS HelpDesk's Tips and Troubleshooting for Students or contact the CIS HelpDesk for support at 206-281-2982 or help@spu.edu.
Panopto Questions
Do I need to install Panopto?
You only need to install Panopto recording client if you have an assignment or project to create a video presentation. You may want to use other tools to create your presentation, and if that's the case, then you may not need to install the recording client at all. Instead, you can use the web interface to upload your video file and follow the instructions on the Submitting a Video (Panopto) Assignment in Canvas page to submit your video.
How do I install Panopto?
From a Personal Computer, the software may be downloaded by logging directly into Panopto at spu.hosted.panopto.com. You can also upload existing video and create new video with Panopto mobile app.
To learn more about Panopto Click here!
Do I need to log in the Panopto?
To view recordings in your class, no. These should always be linked into your Canvas course. You only need to log into Panopto if you want to edit your video, modify permissions, or add captions to your video.
Go to: spu.hosted.panopto.com. You can log into Panopto with your SPU credentials.
Why aren't the video quizzes showing up when I watch videos?
If you do not see the video polls and your instructor has indicated there are questions during the video, click the arrow in the lower right-hand corner to watch the video in Panopto. Then check the upper right-hand corner to make sure you are signed in .
How do I record my PowerPoint in Panopto?
Click here! to learn more about PowerPoint recording.
How do I edit my Panopto videos?
If you made your own videos, you can edit them directly in the web editor. Follow this link for instructions: Editing Panopto videos.
Why can't others access or view my Panopto video assignment uploaded via canvas?
Make sure you have properly submitted your video assignment per the instructions on our Submitting a Video (Panopto) Assignment in Canvas page. If you need to share your video beyond the classroom, you can do so on the video or folder of videos by going to Sharing and choosing the most appropriate option.
| Note |
|---|
| Please note, if you choose Anyone at your organization, it will show up in the Shared with You video section for all other SPU individuals. |
What should I do if I have problems with Panopto?
If you have trouble with Panopto, see the CIS HelpDesk's Tips and Troubleshooting for Students or contact the CIS HelpDesk for support at 206-281-2982 or help@spu.edu.
| Panel | ||||||
|---|---|---|---|---|---|---|
| ||||||
Questions or Assistance? Contact the Library Front Desk which is located on the Main Level of the Ames Library at Seattle Pacific University. 206-281-2228 |
...
...
How do I log in Panopto?