Allowing Elevated Access
If a user or group of users require access to a Faculty or Staff computer that they currently are unable to log in to, simply perform the following:
- Send an e-mail to help@spu.edu and make sure to include the following:
- Name(s) of computer(s) that users will need access to
- This can be found on the red login screen at the bottom
- It can also be found in the start menu, it is the word in all caps in the right-hand column
- Username(s) that will need to access the computer
- Relevant details (such as error messages when a user tries to logon)
- Name(s) of computer(s) that users will need access to