New and Returning Faculty, Welcome to campus! CIS is here to help you. Below you will find information on Classroom Technology. Click here to see our latest Fall Technology Update.
Topics:
Check Your Classroom Technology
In preparation for the start of the quarter, CIS technicians have visited every instructional space and tested, tuned, and fixed any broken equipment.
We strongly encourage all faculty to test the technology resources in the classrooms they will use this quarter. Stop by your classroom; log in to the podium computer; check for access to your OneDrive for Business; do a quick run-through of your presentation; test your specialized software; plug in your laptop if you plan to use it for class. If you spot any problems, please contact the CIS Help Desk at 206-281-2982 or www.spu.edu/cishelpdesk
If you need a refresher on how to operate the podium PCs or other presenting technologies supplied, CIS is happy to schedule one-on-one training. Don't hesitate to call the HelpDesk for an appointment at 206-281-2982.
Please do not unplug, move the podium cables or power off the equipment. Please return the podium equipment exactly how you found it before leaving the classroom.
Classroom Support in An Emergency
Even with good preparation, it is always possible that some technology will not function as expected in the classroom. Our priority is to assist you if problems occur.
If you run into problems in your classroom, CALL THE CIS HELPDESK at 206-281-2982. We will do everything we can to provide assistance on the phone or immediately dispatch a technician to your room.
We want to hear of concerns before you confront them in a classroom crisis. If you experience trouble during a class period but can't wait for support, be sure and let us know about it later.
Please don't unplug, move the podium cables, or power off the equipment. Please return the podium equipment exactly how you found it before leaving the classroom.
Academic Software in Classrooms and Academic Labs
All classroom and lab computers have a broad range of software installed and configured -- but it's possible that we missed something. Please let us know AS SOON AS POSSIBLE about software needs. We have a testing and review process that is often required for new items, so please give us as much time as possible.
How to request new software for academic computers, or request an update to existing software.
CIS HelpDesk Support and Hours
You may visit the CIS HelpDesk Monday – Friday 7:30 am-5:00 pm in Lower Marston Hall
Submit a Helpdesk Request via the Portal: www.spu.edu/cishelpdesk
The CIS HelpDesk can be reached by phone at (206) 281-2982
Monday – Friday 7:30am – 5:00pm
Monday – Thursday 5:00pm – 9:00pm
Saturday 9:00am – 1:00pm
Email any time at help@spu.edu
Beginning Monday, September 30th, and continuing through the rest of the academic year, the CIS HelpDesk will offer extended support hours (evenings and Saturdays).
Office Hours
Monday - Friday 7:30 a.m. - 5:00 p.m.
Extended Hours
(Telephone, email, and classroom support, CIS HelpDesk visits by appointment)
Monday - Thursday 5:00 p.m. - 9:00 p.m.
Saturday 9:00 a.m. - 1:00 p.m.