Our Values

• Advocating for students and directing them to resources
• Collaboratively supporting students in their educational goals
• Constantly evaluating and refining processes to ensure students are treated fairly and equitably
• Consulting with decision makers about student data
• Creating accurate and usable student data for reporting and records
• Delivering clear and effective information to Continuing Education students and supporting them in meeting their educational goals
• Investing in the professional development and morale of our OTR staff
• Maintaining accurate academic records
• Offering Business process improvement and ease of access through technology (new features, upgrades, etc.)
• Producing and maintaining trustworthy sources of information
• Providing timely and effective communication regarding academic processes and policies
• Supporting faculty in their relationships with students
• Teaching and empowering students to manage their educational goals
• Training the campus community on the effective use of Banner and other student resources