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Our Values

  • Collaborating with deans, chairs, and academic support staff to maintain the academic operations of SPU
  • Constantly evaluating and refining processes to ensure students are treated fairly and equitably
  • Consulting with decision makers about student data
  • Creating accurate and usable student data for reporting and records
  • Guiding and empowering students to reach their educational goals through access to tools and resources
  • Investing in the professional development and morale of our OTR staff
  • Maintaining accurate academic records
  • Offering Business process improvement and ease of access through technology (new features, upgrades, etc.)
  • Producing and maintaining trustworthy sources of information
  • Providing timely and effective communication regarding academic processes and policies
  • Training the campus community on the effective use of Banner and other student resources



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