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If you are using VLC player:check the program volume (lower right-hand corner). Currently (as of the time this FAQ is being written) it is set to default to 200%. This will boost all volume output levels by a factor of two, which means that levels already over the 50% threshold will max out the system volume, causing distortion. This can be a useful feature when playing audio or video where the sound is too quiet and needs to be boosted, but generally you will want the program volume set to 100%. If you are not using VLC player:There may be something incorrectly configured incorrectly in/on the podium audio hardware. Call the Help Desk IT Support at (206) 281-2982. |
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