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  • Created by Former user, last modified by Former user on May 08, 2014
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To-Do

  • improve descriptive text to include the helpdesk email address
  • elaborate on reasons for needing this service, examples, etc.
  • review this article from a low-level user perspective. Currently it is not particularly informative

-KJ

Allowing Elevated Access

If a user or group of users require access to a Faculty or Staff computer that they currently are unable to log in to, simply perform the following:

  • Send an e-mail to help@spu.edu and make sure to include the following:
    • Name(s) of computer(s) that users will need access to 
    • Username(s) that will need to access the computer 
    • Relevant details (such as error messages)
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