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  • Created by Former user, last modified by Former user on Apr 01, 2020
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In order to access a shared mailbox for which you are an editor or viewer in Outlook for Windows follow the steps below.

Steps:

  1. Navigate to File>Info>Account Settings
  2. Select the user's email account and click "change" on the bar above the account.  (If the user has 2 accounts, the account that has permissions to use the shared mailbox should be selected).
  3. Click on "More Settings..." in the lower right hand corner of the window.
  4. Navigate to the "Advanced" tab and then click the "Add" button in the "Mailboxes" field.
  5. In order to find the correct mailbox to place in the "Add Mailbox" field, 1 of 2 methods can be used:
    • (Easier) Type in the actual email address of the shared mailbox (i.e. hdstudent@spu.edu) and then click "OK".
    • Type in the name of the shared mailbox starting with an asterisk (i.e. *HD Student) and then click "OK".
  6. Close all of the Account Settings windows and make sure the shared mailbox shows up as an inbox on the left side of Mail in Outlook.

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