In order to access a shared mailbox for which you are a viewer or editor in Outlook for Mac, follow the steps below.
Steps:
- With the Outlook window open, navigate to the "Outlook" drop-down menu on the option bar (upper left-hand corner of the screen). Select "Preferences" from the drop-down menu.
- In the preferences window, select "Accounts".
- Select the account on the left that has permissions to access the shared mailbox, then click "Advanced".
- Navigate to the "Delegates" tab.
- Under the "People I am a Delegate For" section click the small plus (+) button.
- In order to find the correct mailbox to place in the "Add Mailbox" field, 1 of 2 methods can be used:
- (Easier) Type in the actual email address of the shared mailbox (i.e. hdstudent@spu.edu) and then click "OK".
- Type in the name of the shared mailbox starting with an asterisk (i.e. *HD Student) and then click "OK".
- Verify that the account appears on the left side of the Outlook window.
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