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- From the Teams app, click on your profile picture on the top-right.
- Click Check for Updates.
- Allow Teams to update in the background. Teams may automatically close and re-open to install an update if one is available.
Replace SPU VPN with Fortinet VPN
If you are working from home and connecting to the SPU VPN during Teams calls, CIS recommends switching to the new Fortinet VPN. This new VPN is designed to route Teams Calls in the most efficient way possible to reduce the possibility of call issues related to the VPN.
Click here to learn more and to switch
When making Teams Calls from off-campus, the local network environment can still impact call quality. If you experience network issues at home, contact your Internet Service Provider.
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