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To provide the best possible support for your event, we have established the following policies regarding AV Event Support:

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• Complimentary 15-Minute AV Setup Support is subject to CIS HelpDesk office hours. 
  • The HelpDesk is open M-F 7:30am - 5:00pm. 
  • During the school year extended support hours of Monday - Friday 5:00pm - 9:00pm, and Sat 9:00am - 1:00pm are available.

• Support is subject to technician availability.

  We will do everything in our power to provide a technician, provided that one is requested with ample time prior to an

  With ample notice, we make every effort to find a technician for a requested event.

Emergency AV Event Support

In the event of an emergency during an event on campus, the CIS HelpDesk can and should be contacted to provide assistance. The HelpDesk can be reached

• Within office hours, the HelpDesk should be contacted by phone at (206) 281-2982.

Support Policies

To provide the best possible support for your event, we have established the following policies regarding AV Event Support:

• Availability of Support
• Complimentary 15-Minute AV Setup Support is subject to CIS HelpDesk office hours. 
  • The HelpDesk is open M-F 7:30am - 5:00pm. 
  • During the school year extended support hours of Monday - Friday 5:00pm - 9:00pm, and Sat 9:00am - 1:00pm are available.
• Support is subject to technician availability. Technicians are not guaranteed to be available, but we will endeavor to make one available.

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• Outside office hours, the Office of Safety & Security should be contacted by phone at (206) 281-2922.

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