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Tip
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titleTo Request an On-Site AV Support Technician
  1. Log into   Web Help Desk   (  http://whd.spu.edu )
  2. Change the Request Type to Classrooms & Events > On-Site AV Event Support
  3. Fill out all known information such asevent details:
    1. Budget ID/Fund and Organization
    2. Location
    3. Event Date & Time
    4. Duration of the event
    5. Equipment needed

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  • Support is subject to technician availability. Technicians are not guaranteed to be available, but we will endeavor make every effort to make one available.
  • To ensure a smooth event support experience the following guidelines must be followed when hiring a technician: 

    • If the event is longer than 4 hours the technician must be hired for the duration of the entire event.

    • Technicians must be hired for a minimum of one hour.

    • Technicians must be hired for continuous support–gaps in scheduling are not permitted.

    • The requested support should begin at least 30 minutes before the event to provide sufficient setup time to the technician.
  • Room Reservations
    • Rooms may be reserved using EMS (roomfinder.spu.edu) or via Conference Services at (206) 281-2187.
  • Upper Gwinn
  • Prior to the Event
    • Video and rich media content must be provided to CIS in advance of the event.  Compatibility cannot be guaranteed without advanced access being provided to CIS.
    • Provide a list of electronics that need to be connected to CIS systems to ensure appropriate adapters and cables are prepared in advance.

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Tip
iconfalse
titleTo Request an On-Site AV Support Technician
  1. Log into   Web Help Desk   (  http://whd.spu.edu )
  2. Change the Request Type to Classrooms & Events > Complimentary 15-Minute AV Setup
  3. Fill out all known information such asevent details:
    1. Location
    2. Event Date & Time
    3. Duration of the event

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