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Practice safe computing! When navigating the Internet, downloading software, or logging into remote services, always be on the lookout for possible spyware and malicious programs. A significant number of personal computer problems (slowness, network connection issues, etc.) originate from spyware and malicious programs downloaded by the user – often unintentionally.
Computer Support Resources
The CIS HelpDesk Knowledge Base is packed with information , documentation, and tools to help students with their computer, software, and connecting to you configure your technology devices for the campus network and online services. These web wiki pages should will be the first place you look for assistance'll want to go for help in troubleshooting technology-related problems.
The Th CIS HelpDesk staff are dedicated to assisting students, faculty, and staff with computer related problems. The CIS HelpDesk is also Staff is also available by phone or email or walk-in to help with any technology challenges: 206-281-2982, help@spu.edu. The CIS HelpDesk is staffed by an energetic team of student employees technicians and analysts that support the broad range of technologies in place at SPU. CIS staff can be reached via email, phone, or walk-in at the CIS HelpDesk.
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Computer Troubleshooting and Repair
CIS does not provide hardware repairs or replacements for student owned desktop or laptop computers. We often assist in diagnosing a specific problem or hardware failure, but the actual repairs must be performed by the original manufacturer (check your computer warranty to see if the system is still covered) or by a local repair shop. Some recommended local repair shops are listed on the Repair Vendors page.
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