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Do I need to install Zoom?

You do not have to have a Zoom account to attend a Zoom meeting or interview. You will be prompted to download the software, once you have clicked on the link that you have been provided. You may also wish to create an account, but that is not required to participate in a Zoom meeting.

Please see the System Requirements at the following URL to ensure that you are ready to go: How to get started!

How do I join a Zoom meeting?

Join a Zoom Test Meeting (found by clicking here) to confirm your computer or device's capabilities. 

  • In your test meeting, practice using the Zoom features listed below under "Views to Choose From" and "The Zoom Menu."
  • Contact SPU's  CIS  Help Desk! to resolve any technical issues if your test meeting fails.

Please follow the link Join a Zoom meeting

Do users joining a meeting need to download the Zoom client?

We recommend using the desktop client for the best in-meeting experience, it is not required to join a meeting as you can join directly from a browser. Optionally, meeting hosts can choose to make it easier for participants to join from your browser by enabling “Join from your browser” option on their meeting settings.


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Does enabling Join Before Host allow meeting participants to start without the host actually being present?

Meeting participants will be able to talk, but the host is required for many meeting controls, such as screen-sharing and recording. See Join Before Host for more details.

How do I view all participants?

Find out who else is in the meeting by clicking Participants. Participants can react through various meeting reactions. Use Gallery view feature to view thumbnails of all participants.

How do I share my screen?

Zoom allows for screen sharing on desktop, tablet and mobile devices running Zoom. The host and attendee can screen share by clicking on the Share Screen icon located in your meeting tool bar.  Select the screen you want to share. 

Follow the link for more information on screen sharing Zoom Screen share

How can I share my smart phone screen and annotate during a meeting?

If you have an iOS or Android device, you can launch the meeting from the mobile app, and share your phone screen. You can also share your screen through the Zoom desktop application often used for annotating using a touch screen device.

How do I record a meeting?

The host must record the meeting or grant a participant the ability to record.  To start recording a meeting, click the Record icon on the Zoom toolbar.

You can record your Zoom meeting or webinar locally to your computer.

Can I host a Zoom meeting from a public location?

Public spaces with free-WiFi may have unreliable connectivity and inherently less secure than your personal WiFi. Be mindful of personal data, or information you share within a public space.

Can I record to the cloud?

No, but you can record locally.

Will Zoom work internationally?

Yes, Zoom works globally.

Can I join on multiple devices?

You can be signed in to Zoom on one computer, one tablet, and one phone at a time. If you sign into an additional device while logged into another device of the same type, you will be logged out automatically on the first device. 

How can I join a breakout room?

The host will need to invite you to join the breakout roomClick JoinIf you choose Later, you can join by clicking the Join Breakout Room option in your meeting controls. Click Join breakout room. You will have access to full controls similar to the meeting.

How can i quickly communicate with other students?

You can use Zoom chat. In your controls at the bottom window, click Chat. If you are on a mobile device, tap Participants, then Chat. The chat window will open on the right side of your screen if you are not in full screen mode.You can type your message into the chat window and press Enter to send your message.

Is the zoom toolbar still accessible when an instructors shares a PowerPoint slide show ?

The toolbar is always accessible but if you don’t set it to always show control bar, it will disappear/hide and you will need to locate again.

My video is choppy or laggy

If you are experiencing any issue(s) with latency, frozen screen, poor quality audio, or meeting getting disconnected:

  • Check your Internet bandwidth using an online speed test, such as nperfSpeedtest, or Comparitech

  • Try to connect directly via Wired (if your internet router has wired ports)

  • Try bringing your computer or mobile device closer to the WiFi router 

  • We recommend using secure Wifi connection for your classes!

Is it necessary to put my camera on?

Depends on your class instructor instructions and your internet bandwidth.

Do I need to install Panopto?

From a Personal Computer, the software may be downloaded by logging directly into Panopto at spu.hosted.panopto.com. You can also upload existing video and create new video with Panopto mobile app.

Learn more about Panopto Click here!

How do I log in Panopto?

Go to: spu.hosted.panopto.com. You can log in Panopto with your SPU credentials. 

Can I record my power point presentation in Panopto?

Yes, you can record your Powerpoint presentation in Panopto.

Click here! to learn more about Powerpoint recording.

Can I edit Panopto video?

Yes, you can edit Panopto videos.

Follow this link for instructions: Editing Panopto videos

How to Find and View Panopto Recordings in Canvas?

Log in to Canvas and find your course that has been configured with Panopto. In the left-hand navigation pane, it may be called Panopto Video.

A new page will load and your Panopto videos will be available for viewing. Click Here! for more information












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Questions or Assistance? 

Contact the Library Front Desk which is located on the Main Level of the Ames Library at Seattle Pacific University.

206-281-2228 | circ@spu.edu | spu.edu/library


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