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Frequently Asked Questions

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titleQ. What do I do if I find an incorrect charge on my account?

A. Contact the supplier. If it’s not resolved, contact US Bank at 1-800-344-5696. If it’s still not resolved, contact the Seattle Pacific University P-Card Administrator at pcard@spu.edu

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titleQ. What do I do if I lose a receipt that needs to be submitted to Finance?

A. Contact the P-Card Administrator at pcard@spu.edu and complete a Missing Affidavit form with your supervisor’s approval.

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titleQ. What do I do with my P-Card if I leave the organization?

A. Complete the (INSERT P-CARD CHANGE REQUEST FORM)

You can either destroy your card or hand it over to Finance who will destroy it on your behalf

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