This page serves to give quick information on the status of various SPU systems and services. If you see a service reported as up or down in error, please contact the CIS HelpDesk (206.281.2982, help@spu.edu, Submit a Ticket).
Regular Maintenance
CIS typically schedules routine maintenance on Wednesdays from 4-7am. Some services may be offline briefly during this time due to server restarts or other routine tasks. Those outages will not be reflected here.
Impacted Systems
| Name | SPU Status | Vendor Status | Description |
|---|---|---|---|
| Banner | DEGRADED | Banner is currently unable to process requests for new system accounts and resources. (9:05AM 10/9/23) | |
| (none) | If no systems are listed here, then we have no reports of any downtimes from users or monitoring services. If you see a system down that isn't listed here, please contact CIS immediately. (9:00am 10/4/23) |
Operational Systems
| Name | SPU Status | Vendor Status | Description |
|---|---|---|---|
| Admin Banner | OPERATIONAL | ||
| Argos | OPERATIONAL | ||
| Canvas | OPERATIONAL | Instructure | |
| Campus Network | OPERATIONAL | ||
| Citrix | OPERATIONAL | ||
| Confluence (SPU Wiki) | OPERATIONAL | ||
| Courseleaf | OPERATIONAL | ||
| DestinyOne | OPERATIONAL | ||
| Door Access | OPERATIONAL | ||
| EZproxy | OPERATIONAL | ||
| EMS/SPU Room Finder | OPERATIONAL | ||
| Engage | OPERATIONAL | ||
OPERATIONAL | |||
| File Share Access (\\matthew) | OPERATIONAL | ||
OPERATIONAL | |||
OPERATIONAL | |||
| Handshake | OPERATIONAL | Handshake | |
| InterviewExchange | OPERATIONAL | ||
| Jira | OPERATIONAL | ||
| JumpForward | OPERATIONAL | ||
| Login/SSO/MFA | OPERATIONAL | ||
| NuPark/Parking | OPERATIONAL | ||
| Panopto | OPERATIONAL | Panopto | . |
| PaperCut printing | OPERATIONAL | ||
| PeopleGrove | OPERATIONAL | PeopleGrove | |
| Raiser's Edge | OPERATIONAL | ||
OPERATIONAL |
| ||
| Percipio | OPERATIONAL | ||
| Slate | OPERATIONAL | Slate | |
| StarRez | DEGRADED | The withdrawal and inventory options on the Housing Portal are redirecting to the old portal. Vendor has been notified. | |
| SmartEvals (Student Feedback) | OPERATIONAL | ||
| Tableau | OPERATIONAL | ||
| Teams | OPERATIONAL | O365 Status | |
| Terra Dotta for International Student & Scholar Services | OPERATIONAL | ||
| Terra Dotta for Study Abroad | OPERATIONAL | ||
| Tk20 | OPERATIONAL | ||
| TMA iServiceDesk | OPERATIONAL | ||
| Vector LMS | OPERATIONAL | ||
| Velocity | OPERATIONAL | ||
| VPN | OPERATIONAL | ||
| Webmail | OPERATIONAL | ||
| XFinity OnCampus | OPERATIONAL | ||
| Zoom | OPERATIONAL | Zoom |
See also: CIS Service Disruption Notification Procedures