Purchasing Card Assistance

The following resources are available to assist you with using the Visa purchasing card, answer any questions you may have and help resolve any problems that may arise.

FOR LOST OR STOLEN CREDIT CARD: 1-800-344-5696

To cancel or report lost/stolen credit cards 24 HOURS A DAY

ADMINISTRATOR — Payment Departments (206) 281-2066, select Option 1 or email at payables@spu.edu 

Contact the Payments Department in the Financial Affairs Office to request assistance with use of the Visa
purchasing card or for questions about limits, card restrictions, or suppliers, or to process a formal dispute on a transaction.
Monday - Friday, 8 a.m.- 5 p.m.

US BANK PURCHASING CARD CUSTOMER SERVICE: 1-800-344-5696

To request copies of receipts, to determine if charges or credits have
posted to the account, to obtain the balance owed on the account.
Monday - Friday, 8 a.m. - 5 p.m.

CORPORATE PURCHASING ISSUES

For assistance with suppliers or merchants, please contact the Payments Department via email at payables@spu.edu or by calling (206) 281-2066 and select Option 1. 

PURCHASING CARD BILLING ADDRESS
The monthly statement will be sent to the cardholder's specific suite number. 3307 3rd Ave W, Suite <<your suite number here>>, Seattle WA 98119