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Cigna for medical PPO and High Deductible/HSA plans (link)

  • Cigna Customer Service: 1-800-244-6224
  • Customer Service Helpline for CHASE Health Savings account: 1-866-524-2483 
    • Have your debit card number on hand, or press "2" if your card has been misplaced.
  • For information on mental health benefits, please visit the Cigna website

Delta Dental


VSP - Vision Service Plan

  • No benefit card necessary!  Just use your 9-digit SPU Identification number.
  • Customer Service (800) 877-7195
  • Online Tools:
    • Check benefit eligibility, search for a provider, make the most out of your plan.First time users will need to register an account before logging in using their SPU Identification number.
    • Avoid a situation where you are billed at an out-of-network provider rate for a provider who has a limited relationship with VSP (for example, they submit the billing to VSP but are not in-network), we recommend that you verify that your provider is inside our network prior to service by using the link immediately above or by contacting the VSP Customer Service number above.

BAC - Benefit Administration Company Flexible Spending Accounts Administrator

As of 1/1/2011, Over-the-Counter medications are no longer eligible for reimbursement!

Reimbursement checks are mailed every Tuesday.

  • Customer Service: (206) 625-1800 ext. 307 or (800) 967-3709 ext. 307
  • Fax: (206) 682-8016
  • Online Tools
    • First Time Users need to Register: Click here
      • Employee ID: Your full SSN without spaces or dashes
      • Registration (Employer) ID: BAC007472
    • Continuing Users: Click here

Emeriti Health Solutions Program

  • View the Emeriti Health Solutions website by clicking here: Website
  • For questions and assistance regarding any aspect of your involvement in the Emeriti Program, including your Emeriti Health Accounts and your Emeriti Health Insurance Options, speak with a knowledgeable Emeriti Specialist toll-free by calling 1-866-EMERITI (1-866-363-7484), Monday through Friday, 8:00 a.m. to midnight ET (5:00 a.m. to 9:00 p.m. PT).
  • Access your Health Account information 24 hours a day, seven days a week, using secure technology, via TIAA/CREF's portal. You may also access your account information by phone, either through the automated voice response system or by speaking directly with an Emeriti Specialist, at 1-866-EMERITI (1-866-363-7484).
  • Online Tools:

LTC Solutions: Long Term Care Insurance


The Standard:  Basic and Voluntary Additional Life Insurance, Accidental Death and Dismemberment (AD&D) Insurance and Long term Disability

  • Contact Human Resources: x2809

TRANSAMERICA Retirement Solutions (formerly Diversified Investment Advisors)

  • Website: spu.trsretire.com
  • 800-755-5801
  • To contact a live Transamerica representative: 1-888-676-5512 (5AM-6PM PST)

TIAA/CREF Retirement Services

  • Policyholder Information Center: (800) 842-2776
  • Benefit Payment Services: (800) 842-2777
  • Automated Telephone Service: (800) 842-2252
  • Online Tools:

Fidelity Investments

 


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