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Shared mailboxes are managed by CIS. To create or modify a shared mailbox or to manage permissions for shared mailboxes, contact the CIS Help Desk at 

Click here to learn more about Shared Mailboxes.

Distribution List

Distribution lists forward emails to individuals who are members of the list. When an email address is configured as a distribution list, every email sent to that address is forwarded to the individual email addresses of the the list's members. The email that the distribution list uses does not store emails in a central location. Distributions lists work best in situations where each member has their own workflow to respond to emails.