Content Comparison

Overview

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The new CIS HelpDesk SPU IT Support customer portal using Jira Service Desk allows you to submit requests to the CIS HelpDeskIT Support. Using the customer portal to create requests will allow the CIS HelpDesk IT Support to start working on your request as soon as possible.

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1. Visit spu.edu/cishelpdesk
   
   

2. Once in the CIS HelpDesk SPU IT Support customer portal, search for your issue or select a request type from the list
   
   

   

   
   
   

3. Fill in the details of your request and click create
   
   

   

   
   
   
   

   Tip
   To learn more about interacting with your ticket, visit How to interact with a Request To find your request later, follow the steps in How to Find Requests

   
   

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