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Overview

This page sets forth provisions and responsibilities associated with Azure Tokens which may be deployed to users when the Microsoft Authenticator App is not a viable option for a user to access their account.

Info

Please note that all purchases for MFA tokens may only be in the form of check or exact cash amounts. CIS does not currently have the ability to charge your school account or a debit/credit card.

Checks should be made out to Seattle Pacific University.

Token Provision

Current Students

Tokens will be provided to students who are not able through other means, to use the Microsoft Authenticator App for MFA.  The first token will be provided at no cost to the student.  Students who need to replace a token due to loss or malfunction may incur a replacement fee + a mailing fee (if needed) to cover the replacement and shipping costs of the token.

Current Employees

Employees who cannot or will not refuse to use the Microsoft Authenticator App for MFA will need to purchase an MFA Token through CIS.  Employees who need to replace a token due to loss or malfunction will incur a replacement fee + mailing fee (if needed) to cover the replacement and shipping costs of the token.


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Alumni

Alumni who received a token as a current student, can continue using the MFA Token when they transition to alumni of the university. Alumni who did not receive a token as a student but have a need for a token in place of the Microsoft Authenticator App, will need to purchase a token as well as pay for any shipping fees involved in acquiring the token.  In the event that a token is lost or malfunctions, a replacement fee + mailing fee (if needed) to cover the replacement and shipping costs of the token will be incurred.

Guests with SPU Accounts

Guests (this includes individuals who receive an SPU account but are not paid by SPU) who cannot or will not use the Microsoft Authenticator App for MFA will need to purchase an MFA Token through CIS.  Individuals who need to replace a token due to loss or malfunction will incur a replacement fee + mailing fee (if needed) to cover the replacement and shipping costs of the token.


Related Policies and Procedures