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If Outlook does not seem to be working correctly the Inbox Repair tool (Scanpst.exe) can diagnose and repair errors in the outlook file, including archived emails (*.PST file type). The tool determines whether the file structure is intact. If it is not intact, the Inbox Repair tool resets your file structure and rebuilds the headers.

Info
This process will not require you to re-download your Outlook inbox.

Step-by-step guide

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  1. If the Enter the name of the file you want to scan box is empty, click Browse and navigate to C:\Users\[yourusername]\AppData\Local\Microsoft\Outlook\ and select the appropriate email address

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Tip

To learn how to repair Outlook, follow the instructions on Microsoft Repair Outlook Data Files.

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