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Problem

When using the MFP to send a fax, you receive a "Memory Busy" error message.

Solution

If Sometimes, when faxing from an MFP a Memory Busy error message appears. If you are faxing to an off-campus number, you must insert a "1" between the required "9" to dial out, plus the full 10-digit number.

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Steps

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To send a fax from the MFP, use the following instructions:

  1. Log into the MFP
  2. Select the Fax Option (not all MFP's have faxing capabilities 
  3. Dial "9" + "1" + 10-digit phone number
  4. Press "Send"

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Step-by-step guide

 

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If the Memory Busy error still appears, contact the HelpDesk at (206) 281-2982.

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