Overview

Features

• Send out documents to be signed electronically by multiple people
• Automate document tracking to keep work flowing
• Use your mobile device to electronically sign and track progress
• Share documents with other users in a group and view documents created by other users in a group.

Designed For

Acrobat Sign is designed for staff and faculty to use to get other faculty and staff, students, and people outside of SPU to sign documents for university matters. Please refer to our Acrobat Sign guidance or reach out to CIS and/or ORM if you have any questions about the use of Acrobat Sign for a particular purpose.

Getting Started

An Acrobat Sign user license is required to request signatures on a document (but not to sign at someone else's request). To request an Adobe Sign account, please use the Request Additional Accounts page in Banner.

Once you have a user license you can access Acrobat Sign online at https://na3.documents.adobe.com/account/homeJS, logging in with your SPU credentials. 

Technical Support and Training

CIS has created an introductory training video for Acrobat Sign in the CIS Training Library. We recommend that new Acrobat Sign users watch this help them get up to speed on the software. 

Acrobat Sign provides online support via the Question Mark icon in the upper-right corner of the Acrobat Sign web app. Their online help center can also be reached at https://helpx.adobe.com/support/sign.html. 

You can check the system status here, in case the service is temporarily down or impacted. Questions not covered in the above documentation can be submitted to the CIS Help Desk.

Administration and Maintenance

Acrobat Sign is a vendor-supported, web-based tool. Some Adobe Sign functionality can also be accessed through the Adobe Acrobat desktop client, which is maintained on campus by CIS.