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* = Component may require additional licensing. Contact CIS for assistance.

Eligibility

Adobe's licensing model restricts our flexibility to preemptively install Creative Cloud on all SPU devices.  Additionally, there are two different types of installations:

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Faculty & Staff: Permanent faculty and staff are granted a Named User license, which permits them to use Creative Cloud on up to 2 devices.  This licensing excludes adjunct faculty and staff who do not use a computer for 50% or more of their job.

Shared Workstations: Additional eligibility is extended to staff who do not receive a Named User license and student employees.  This is provided via a specially configured installation of Creative Cloud, which CIS can coordinate for SPU-managed, shared computers.

Computer Labs: Creative Cloud is also installed in some computer labs, and available in these locations by anyone with an Adobe ID login (which can be created for free).

Creative Cloud for Fac/Staff

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Faculty and Staff who wish to use Creative Cloud on their SPU-managed device need to complete the steps below.

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1. Note
   After CIS processes the request it will take 30-60 minutes before your account is provisioned by Adobe.

   Uninstall any existing Creative Cloud 2018 or prior versions

2. Install Adobe Creative Cloud
   1. Mac
      1. After uninstall all prior versions of Creative Cloud and your account has been provisioned by Adobe, go to the Adobe Help Site to download the Creative Cloud Desktop app.
         1. Click on: How to Download Creative Cloud desktop app using direct download links
         2. Click on: Creative Cloud desktop app (for macOS)
      2. Go to your downloads folder to find the Creative Cloud Desktop package. Double click to launch the installer and follow the installation steps.

Note - CIS is in the process of building a Mac Software Center and anticipates launching it by January 2020. At that point, all CIS-approved Mac software will be available for download in the Mac Software Center.

1. 1. Windows
      1. Software Center
         1. Package name: "Creative Cloud Fac/Staff"This package will not be available to you until CIS has approved and processed your request for access.
      2. The package will attempt to uninstall the previous version of Creative Cloud before installing the new one, but sometimes this fails.  Try uninstalling the previous versions of Creative Cloud and restarting your computer.  If it still fails to install, CIS is available to assist furtherplease contact CIS for further assistance.
2. Open Creative Cloud and follow instructions to sign in.
   1. You will now be signed in to the Creative Cloud Desktop App, but with no applications installed.
3. To install an application from the CC Desktop App, select "Apps" and click "Install" next the application you want to install from the listing presented below.

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