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Comment: updated to include instruction to match JSD not WHD

Phones on campus display the name of the calling person or department.  If the display name on the phone needs to be changed follow the steps below or call the HelpDesk at (206) 281-2982

Steps

  1. Log into Web Help Desk (http://whd.the CIS HelpdDesk Customer Portal (spu.edu/cishelpdesk)
  2. Change In the Request Type to Campus Phone, Cable TV, Fax -> Campus Phone -> Display Change group, select the Phone Configuration Request Type
  3. Fill out the appropriate fields
    1. Be sure to include the phone extension (last four digits) and the name that should be displayed on the phone
  4. A CIS team member will respond when the name has been changed.

 


Info

The display can fit a maximum of eleven characters. The usual naming convention for people is "LastName, FirstName" (if it does not exceed eleven characters)

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