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- Navigate to File>Info>Account Settings
- Select the user's email account and click "change" on the bar above the account. (If the user has 2 accounts, the account that has permissions to use the shared mailbox should be selected).
- Click on "More Settings..." in the lower right hand corner of the window.
- Navigate to the "Advanced" tab and then click the "Add" button in the "Mailboxes" field.
- In order to find the correct mailbox to place in the "Add Mailbox" field, 1 of 2 methods can be used:
- (Easier) Type in the actual email address of the shared mailbox (i.e. hdstudent@spu hdstudent@spu.edu) and then click "OK".
- Type in the name of the shared mailbox starting with an asterisk (i.e. *HD Student) and then click "OK".
- Close all of the Account Settings windows and make sure the shared mailbox shows up as an inbox on the left side of Mail in Outlook.
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