If you are unable to synchronize your mailbox, calendar, or contacts with data on the server this may indicate your Outlook cache needs to be re-created. You can verify that data on the server is correct either by using Outlook Web Access or a mobile device.
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| To follow these steps, close Outlook if it is open. |
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SPU Email accounts are connected to Office 365 through an Exchange connection. Instructions for troubleshooting this are located on Microsoft's Troubleshoot Cached Exchange Mode page. |
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