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Responsibilities 

 
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Business

DEPTSDMGIDMCIS
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titleDocumentation and Training
  • Conducts training on the business usage of stewarded data and systems
  • Documents relevant processes and procedures for departmental users

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titleSoftware and Business Alignment
  • Aligning people and processes with software tools to improve business efficiency and effectiveness
  • Conducts business process analysis to design process and procedures that best utilize existing software tools or identifies new software needs

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Data

DEPTSDMGIDMCIS
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titleData Stewardship
  • Maintain quality and integrity of shared and stewarded data
  • Manage access and appropriate usage of stewarded data
  • Ensure institutional data quality including consistent usage of data and terms institutionally

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titleData Reporting
  • Maintain strong understanding of shared and departmental data and databases
  • Design and build reports on stewarded data.
  • Assist other technical staff writing reports off stewarded data.

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titleData Import/Export
  • Building imports and exports of data from internal and external data systems
  • Overseeing the quality and integrity of imported/exported data
  • Coordinates/Collaborates on imports/exports that impact shared data

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titleData Definitions
  • Defining how data will be recorded and stored at the institution
  • Setting data definitions and standards

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titleData Security
  • Oversees secure usage, dissemination, and transfer of sensitive data
  • Maintains and enforces department data security policies and procedures
  • Maintains awareness of legal and regulatory requirements of stewarded data

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Software

DEPTSDMGIDMCIS
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titleSoftware Security
  • Manages software security, passwords, firewalls, and other technologies to protect institutional data
  • Configures core security protocals, creates and maintains security classes/groups
  • Builts audits and other alerting systems to enforce security standarts.
 

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titleSoftware Configuration: Business
  • Configures software systems for usage by business units (custom fields, campaigns, permissions etc.)

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titleSoftware Configuration: Technical
  • Configures software systems to work in the SPU envronment
  • Sets up software authentication, configures access, and web presence

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titleSoftware Documentation and Training
  • Departments document process and procedures for managing stewarded portions resources and systems
  • CIS documents relevant processes, policies, and procedures for the DTU audience

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titleSoftware Support
  • Provides support to end users of the software systems
  • Maintains working knowledge of software capabilities, features, future upgrades and direction
  • Work with software vendors and external peers to troubleshoot and resolved software issues

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titleSoftware Maintenance
  • Procures, installs and maintains system software
    • Maintains is defined as installing system upgrades and patches and fixing bugs in custom code
    • Departments responsible to assist with testing systems upgrades

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titleSoftware Integration
  • Design, implementation and maintenance of automated data flows between data systems
  • Works with data stewards to build and ensure safe and reliable data transfer

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titleCustom Development
  • Designs, codes and maintains custom systems and code.

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titleSoftware Purchasing
  • Software purchasing for a single department is handled by that department with consultation and approval from CIS
  • Cross departmental purchases are handled by a cross departmental project team, SDMG or CIS

 

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Systems

DEPTSDMGIDMCIS
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titleSystem Backup and Redundancy
  • Backing up of institutional data according to SPU's data retention policies
  • Data recovery in the occurrence of data loss
  • Disaster recovery planning and implementation

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titleSystem Maintenance
  • Procures, installs and maintains system hardware (servers, storage, network) and infrastructure
  • Coordinates testing with data/system stewards

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Chart Key

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Image AddedResponsibleResponsible for the work

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Image AddedAssistsProvides assistance with work

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Image AddedConsultedConsulted before decisions are made or action is taken

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Image AddedInformedInformed that a decision has been made or action taken.

Roles

DEPTDepartments responsible for stewarding portions of institutional data and systems. Includes Directors, CSMs, Data Managers, etc.
SDMGSystems and Data Management Group, responsible for campus wide communication and decision making about data and data systems
IDMInformation and Data Management, responsible for institutional data at SPU
CISComputer and Information Systems, responsible for IT services at SPU