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Cigna for medical PPO and High Deductible/HSA plans (link)
- Cigna Customer Service: 1-800-244-6224
- Customer Service Helpline for CHASE Health Savings account: 1-866-524-2483
- Have your debit card number on hand, or press "2" if your card has been misplaced.
- For information on mental health benefits, please visit the Cigna website.
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Advocacy Services
To speak with an Advocate, call: 1-866-279-0495, or go to www.aonhewittadvocacy.com and click "Get Help".
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Delta Dental
- Delta Dental PPO Network of dentists starting July 1, 2009 (DeltaPremier Network prior to July 1, 2009)
- Customer Service (800) 238-3107
- Online Tools:
- Check plan information, benefit eligibility and usage, search for a provider or print ID cards. First time users will need to register an account before logging in.
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- No benefit card necessary! Just use your 9-digit SPU Identification number.
- Customer Service (800) 877-7195
- Online Tools:
- Check benefit eligibility, search for a provider, make the most out of your plan. First time users will need to register an account before logging in using their SPU Identification number.
- Avoid a situation where you are billed at an out-of-network provider rate for a provider who has a limited relationship with VSP (for example, they submit the billing to VSP but are not in-network), we recommend that you verify that your provider is inside our network prior to service by using the link immediately above or by contacting the VSP Customer Service number above.
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- Customer Service: (206) 625-1800 ext. 307 or (800) 967-3709 ext. 307
- Fax: (206) 682-8016
- Online Tools
- First Time Users need to Register: Click here
- Employee ID: Your full SSN without spaces or dashes
- Registration (Employer) ID: BAC007472
- Continuing Users: Click here
- First Time Users need to Register: Click here
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Emeriti Health Solutions Program
- View the Emeriti Health Solutions website by clicking here: Website
- For questions and assistance regarding any aspect of your involvement in the Emeriti Program, including your Emeriti Health Accounts and your Emeriti Health Insurance Options, speak with a knowledgeable Emeriti Specialist toll-free by calling 1-866-EMERITI (1-866-363-7484), Monday through Friday, 8:00 a.m. to midnight ET (5:00 a.m. to 9:00 p.m. PT).
- Access your Health Account information 24 hours a day, seven days a week, using secure technology, via TIAA/CREF's portal. You may also access your account information by phone, either through the automated voice response system or by speaking directly with an Emeriti Specialist, at 1-866-EMERITI (1-866-363-7484).
- Online Tools:
- Emeriti insurance rates (enter zip code you will retire in)
- Login to TIAA/CREF's Web Center
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LTC Solutions: Long Term Care Insurance
- For rate information, visit http://w3.unum.com/enroll/spu, or contact LTC Solutions directly at 877-286-2852.
- If you are interested in applying for Long Term Care or if you have questions, please contact Anna Peterson at LTC Solutions at APeterson@ltc-solutions.com.
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The Standard: Basic and Voluntary Additional Life Insurance, Accidental Death and Dismemberment (AD&D) Insurance and Long term Disability
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TRANSAMERICA Retirement Solutions (formerly Diversified Investment Advisors)
- Website: spu.trsretire.com
- Customer Service number: 800-755-5801
- To contact a live Transamerica representative: 1-888-676-5512 (5AM-6PM PST)
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- Policyholder Information Center: (800) 842-2776
- Benefit Payment Services: (800) 842-2777
- Automated Telephone Service: (800) 842-2252
- Online Tools:
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Fidelity Investments
- Retirement Services Center: 1-800-343-0860
- Website: www.fidelity.com
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