Releasing ACH and W9 information
Have the company If an external customer requests ACH and/or W9 information, ask the requestor to reach out to treasury@spu.edu with the campus contact cc’d. Then the department
The campus contact will state need to provide information about why the company requestor needs this information and provide their written approval that the company needs it. Treasury will then send out the relevant information to the customer.
Expecting an ACH or Wire?
Contact treasury@spu.edu with the amount expected, date of transfer, and who the transfer is from. Once US Bank SPU receives the money, Treasury will send a screenshot showing that the bank has received it. If Treasury to confirm its receipt.
If the Treasury team does not see it in US Bank SPU’s bank account within three business days, they we will reach out to you regarding how to fix thisto determine next steps.